Privacy Policy

Last updated: May 2026

Rodex Group Oy (“Rodex”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data in accordance with the EU General Data Protection Regulation (GDPR) and applicable Finnish legislation.

1. Data Controller

Rodex Group Oy
Finland
Email: asiakaspalvelu@rodex.fi

2. What Information We Collect

We may collect the following information:

• Name
• Email address
• Phone number
• Property address
• Billing information
• Service visit documentation and photos
• Website usage data (analytics and cookies)

3. How We Use Your Information

Your information is used to:

• Provide and manage Rodex services
• Schedule visits and communicate with you
• Create invoices and process payments
• Provide reporting and service documentation
• Improve our services and website
• Comply with legal obligations

4. Legal Basis for Processing

We process personal data based on:

• Performance of a contract
• Legitimate business interests
• Consent where required
• Legal obligations

5. Data Retention

We retain personal data only as long as necessary for providing services, fulfilling legal obligations, resolving disputes, and enforcing agreements.

6. Sharing of Information

We do not sell personal data. Information may be shared with:

• Payment providers
• Hosting and analytics providers
• Authorities when legally required
• Service partners acting on our behalf

7. Cookies

Our website may use cookies and analytics tools to improve user experience and website performance. You can manage cookie settings through your browser.

8. Your Rights

Under GDPR, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Withdraw consent
• File a complaint with the Finnish Data Protection Ombudsman

9. Contact

If you have questions regarding this Privacy Policy or your personal data, please contact us at:
asiakaspalvelu@rodex.fi